System & Internet Connection
system has features that support its product. in here we are talking about
the features of the telephone system that support hotel or villa, which
help the services of it. Here are the features that support the services
of the villa or hotel ;
An account code is used to identify an out going calls for accounting and
billing purposes. The account code is appended to the SMDR call
record. For outgoing there are 4 type of account code. For examp, all
telephone station are lock. No one can use the phone for outside call
except they enter the account code that has been programm before. And this
account become an id for every staff. In a billing it can be print out by
everh account number.
Allows an extention user to transfer a received call, an intercom or an
outside call to another extention. Two types are available ;
Screened Call Transfer ;
Announces the call to another extentision before completing the transfer
Unscreened Call Transfer ;
Immediately releases the call to another extension without an announcement
Call pick up
Automatic operator (greeting machine)
Allows an extention user to answer a call ringing at any other extension.
a confirmation tone is sent to the user when the call is picked up, but it
can be disabled through the program in system.
This features allows callers to access any extention without having to go
through an operator. After an outside caller calls the system, the caller
will receive a greeting message. Then they can dial the desired extension.
A call can be automatically transferred to an extension, operator, modem
or external pagers.
Class of Service/Toll
This system is a programmable system that can prohibit certain extention
users from placing unauthorized calls. One extention is programmed to have
one of its class. and each class has different level. for examp; Class 1 -
can make any call, idd, long distance, local, mobile. Class 2 - long
distance and local + mobile; class 3 - local call only; calss 4 no outside
call. or we can put a certain number that can be press by any extention.
that number can be store in speed dial system.
This system allows the operator to acces all extention by simply
pressing the buttons. The operator can monitor which extention are busy or
idle, so they dont have to transfer the call just to know that the
destination extentions are busy.
One Digit Numbering (quick dial)
System Speed Dial (telephone memory)
This system help the service of villa or hotels. the guest will be much
more easier to call the public service such as operator, house keeping,
security, restaurant, or others public services just by pressing one digit
With this system we can store up to 100 telephone memory, that can be
accesed in any extention and every class of service. not just our
extention but all extention can used the system speed dial (can be
programmed for specific extention)
Station Message Detail Recording (SMDR) /
Telephone activaty report
Wake Up Call **
This features can record any activity of our telephone system, this
features usually connected to computer for billing purpose. but we can
also connect the pabx directly to printer. and every outgoing call can be
recorded through that printer. data that will show in a printer are; date,
time, extention number, dialed number, duration, account code. this data
will be printed out every time we finished having conversation with
With this features we can automatically setup the morning call or wake up
call at the desired extention. usually the guest will ask for morning call
to the operator and operator will setup from the computer or master
telephone. For bigger system such as big hotel we can setup from computer
console. but for small one we have do it manually.
Check in Check Out (remote station lock out) **
This features can prohibit anoccupied room from making outside call.
when the guest check in we can unlock the telephone in the room so the
guest can use for outgoing call. when the guest check out we can also lock
the telephone for preventing any outgoing calls.
Every pabx has a special port for billing connection. for more detail
please see telephone billing system. on this left page.
not all telephoe system has this features